ExactEstate vs Fortress: A Comparison for Property Managers

Multifamily Housing

Property managers need dependable software to run their firms. They have a bounty of options, but they need to be aware of the differences between property management software so that they can choose what’s best for their business.

In this article, we’ll explore the capabilities of two up-and-coming property management software platforms, ExactEstate and Fortress, so that you can make a more informed decision as you evaluate them.

User Experience: Simplicity vs. Complexity

ExactEstate prides itself on an intuitive interface and navigation system, allowing users to complete tasks in as little as three clicks. This user-centric design significantly reduces the learning curve and boosts productivity since PMs spend less time clicking through countless steps. The platform's focus on simplicity doesn't come at the expense of functionality, as it still offers comprehensive tools for managing properties and units.

Fortress OS is a strong performer in the realm of user interface. Its UI is very user-friendly and can cut down on training time compared to other heavy-hitter PMS systems, like Yardi. However, some PMs who have used both suggest that ExactEstate still maintains an edge in ease of use.

Core System vs. API-Driven Approach

One of the most significant differences between ExactEstate and Fortress OS lies in their fundamental architecture. ExactEstate offers a robust core system that integrates all essential property management functions into a cohesive platform. This approach ensures that all features work seamlessly together out of the box, providing a more streamlined experience for users.

In contrast, Fortress OS takes an API-driven approach, offering many integrations with various third-party tools. While this can be advantageous for businesses with specific integration needs, it may make the system more complex and harder to navigate by comparison.

Customization

Both platforms offer customization options, but their approaches differ. ExactEstate takes the lead with its customization features built into the core platform. Property managers can tailor the platform to their specific needs without incurring additional costs. This level of customization extends to reporting and analytics, allowing users to create bespoke reports that align perfectly with their business requirements.

Fortress OS provides commendably robust customization capabilities, particularly in its dashboards and reporting tools. This flexibility contrasts with competitors like Yardi and RealPage, which offer more standardized solutions that can be less adaptable to specific business models.

If extensive API integration and real-time data customization are priorities, Fortress OS may be more suitable. ExactEstate could be the better choice for broader customization options across various features.

Pricing Transparency and Cost

ExactEstate stands out with its straightforward pricing model, featuring no tiers and some of the lowest processing fees in the industry. This transparency helps clients avoid unexpected costs, keep more of what they make, and simplify budgeting. The all-in-one nature of ExactEstate's core system means that all functionalities are included in the base price, providing excellent value for the PM’s money.

Fortress OS's pricing structure is similarly clear-cut. The pricing allows users to budget for their operating system costs quickly. While their essential integrations are free, premium features or services offered by third-party providers may have associated costs, which can add up quickly.

Implementation and Support

ExactEstate emphasizes a smooth onboarding process with dedicated account managers providing ongoing support. This personalized approach helps clients navigate challenges during implementation and beyond. The platform also offers assistance with data migration during onboarding, ensuring a seamless transition for new clients.

Fortress OS offers dedicated customer support and account management, indicating that ExactEstate and Fortress get more hands-on time with clients than larger, impersonal competitors. However, the complexity of managing multiple integrations in Fortress OS might also require more technical support, potentially leading to longer resolution times for issues.

Automation and Efficiency

Both platforms offer strong automation capabilities, but their implementation differs. ExactEstate’s automated features, including rent collection, maintenance requests, accounts payable, and general ledger management, are built into the core system. This integration ensures smooth operation and reduces the likelihood of conflicts or errors.

Fortress OS boasts excellent automation capabilities, leveraging its API connections to offer a wide range of automated processes. However, due to the involvement of multiple integrated systems, setting up these automations may require more initial configuration and ongoing management.

While both ExactEstate and Fortress OS offer solid property management solutions, they cater to slightly different needs and preferences. ExactEstate’s focus on user-friendliness, transparent pricing, and a comprehensive core system makes it an attractive option for those seeking an efficient, easy-to-use system with a smooth onboarding process and predictable costs.

Fortress OS, with its API-driven model and extensive customization options, may appeal to larger operations that are willing to invest time and resources in creating a highly tailored system.

Ultimately, the choice between ExactEstate and Fortress OS will depend on your business needs, budget considerations, and preference for an all-in-one solution or a highly customizable, integration-heavy approach.

Subscribe to Our Blog