PROPERTY OPERATIONS
Staff reach the open work-order list in a median 27 seconds, with resident, unit, money and maintenance on one record.
The software is not the job.
Staff reach open work orders in a median 27 seconds, since ExactEstate opens on their tasks, not a generic home screen.
What can't wait sits at the top, not behind a menu of modules.
Leasing, work orders, payments, documents and messaging share one record per household, so staff learn one system instead of juggling three logins.
Prospects, applications, waitlists and preleasing move through one pipeline. TenantAlert or Western Verify screening attaches to the application.
Rent, status and history live on each unit. Leasing, accounting and reporting all read the same numbers.
Every order runs from resident request to close, with staff or vendor assignment, bids and chargebacks. Its status is visible to the whole team.
Every task and approval carries a status and an owner. The team sees what is late without a status meeting.
Residents pay online or on autopay through Payabli. Each payment posts to the resident ledger and the general ledger together.
Leases and documents go out on native ExactSign e-signature. DocuSign works too if your team already uses it.
Open a resident and charges, documents, messages, work orders and certification state are already attached, not scattered across separate modules.
Staff act from context the system kept, not context they rebuilt.
Tasks, approvals, make-ready and work orders each carry an owner, status and due date, so nothing lives on a sticky note or spreadsheet.
The team sees what is theirs, what is waiting on someone else and what is overdue at a glance.
Email, SMS and the after-hours calls EEva answers all land on the resident's record, not in one staffer's personal inbox or voicemail.
Whoever opens the file reads the whole history in order.
Ask in plain English and EEva answers from your live data, linked to the records behind it, instead of a hunt through report menus.
EEva Portfolio Intelligence is +$2/unit/month (see pricing).
Staff reach vacant units in a median 24 seconds, because dashboards read the site team's live record, not yesterday's copy.
Where a predictive model is live for your portfolio, its signals sit on that record too.
It runs leasing and applications, resident and unit records, work orders, staff tasks, online payments, e-signature, email and SMS, and accounting on one record for each property, unit and household.
Work orders move through a status lifecycle with staff or vendor assignment, bids and chargebacks. Vendors have their own portal for the orders assigned to them.
Yes. The resident portal takes online payments and autopay through Payabli, and maintenance requests become work orders on the same household and unit record.
No. ExactEstate is affordable-first, not affordable-only: conventional multifamily and HOA properties run on the same platform at the Core price. Affordable programs add Affordable Housing.
Staff sign in with Google or Microsoft Entra ID or with passkeys, and TOTP multi-factor authentication is available. Role-based permissions decide what each person can see and do.
ExactEstate Core is $3 per unit per month. See pricing.
