Unparalleled Support & Unmatched Success
Knowledgeable U.S.-based team well-versed in your local regulations and industry standards.
Onboarding That Delivers
Maximize your time, minimize your effort.
Our onboarding is designed to be both quick and easy. We've created a structured process that includes informative sessions and practical training. To simplify it, our user-friendly "System Setup" tool allows clients to navigate onboarding independently. With our efficient process, you can expect to be up and running in no time!
Unlimited User Training
Empower, Learn, Achieve Limitlessly.
Unlimited training is part of the package with our software. Our system is built for user-friendly navigation, complete with documentation that covers the same topics as our web-based training sessions. We understand that some challenges are best addressed through personal interaction, which is why we provide live customized 1:1, or group, user training to help you learn the system at your pace.
If you wish to train your staff in the field property management, ExactEstate also offers a built-in Learning Management System (LMS) that enables testing employees on the knowledge they have learned.
Dedicated Customer Support
Personalized, detail-focused service
Our team of experienced professionals is committed to delivering exceptional support. We offer personalized assistance, rapid response times, and comprehensive solutions tailored to your needs. We ensure you can operate seamlessly and efficiently from initial setup to ongoing maintenance. Our dedication to your success is reflected in our proactive approach and commitment to continuous improvement.
Next Level Security
Elevate Your Security Experience
Beyond standard property management software, ExactEstate offers unparalleled security. Our SOC 2 Type II certified platform ensures the safety of your sensitive data with the following:
- End-to-end encryption: Protecting your information from unauthorized access.
- Adherence to industry standards: Guaranteeing the highest level of security.
Whether you manage affordable or multifamily housing, ExactEstate provides peace of mind, knowing your data is safe.
Database Safety, Backups, and Integrity
Data Security Beyond Boundaries
We meticulously update and manage our databases to proactively minimize any potential security risks. For an extra layer of reassurance, we conduct twice-daily backups of your databases, securely pushing them to the cloud. In the event of any unforeseen circumstances, rest assured that we've got you covered with a comprehensive backup of your data.
Cloud File Storage Backups
ExactEstate enables you to store documents in many locations throughout the system -- Rest assured, we have this data backed up twice a day as well!
