Remote Work Culture: 9 Tips for Success
Property Management
Over 36 million U.S. workers are projected to work remotely by 2025. This type of setup involves doing a job outside the confines of a traditional workplace. Employees are given the freedom to work from home or any other place they see fit.
While this work setup offers convenience and flexibility, it also leads to some challenges. To have happy employees and maintain high employee retention rates, you must overcome these obstacles and create a positive work environment. Here are nine ways that will help you promote a healthy company culture.
Have a Solid Onboarding Process
Just like any other job, remote work starts with an onboarding process. During this time, you should orient your new employees about the work culture and how you manage business operations remotely. It may be the employee’s first time working remotely, so be patient and encourage them to ask questions.
Aside from orienting them about company policies, expectations, and performance metrics, you should likewise introduce them to the other team members. This will help foster collaboration and relationship-building among your staff. To help your new employees get familiar with your systems, you should also explain what software and tools you utilize and how to properly operate them.
Build Relationships With Your Staff
Whether you’re running a real estate management or rental property business, it’s important to build and maintain good relationships with your staff. Almost 50% of remote workers feel invisible to their managers and other company leaders. This can put a dent in your staff’s performance and morale.
Hence, regularly interact with the people who work for you. Ask for updates about the projects you assign to them and encourage them to share the difficulties they encounter. Moreover, you don’t always have to talk about rent income projections and property status. Initiate some fun and unconstrained conversations from time to time too. Doing this will not only lead to happy employees but also improved productivity.
Use a Reliable Management Software
Remote employees can be overwhelmed by tedious and repetitive tasks. In fact, over 40% of a worker's time is spent on manual digital administrative undertakings. This prevents your staff from doing more important tasks like sourcing prospective lessees or launching marketing campaigns. It also makes them more susceptible to fatigue and burnout.
Free your employees from repetitive workflow by adopting modern solutions like property management software. ExactEstate offers online leasing, detailed reporting, tenant screening, violation tracking, document management, and other property management capabilities all in one software. A software solution like this can streamline operations in your rental property business and give your employees more time to do productive work.
Improve Communication Channels
Communication is vital to any company, especially one that adopts a remote work setup. You and your remote employees should have dependable means to relay status reports, updates, and other essential correspondences. Otherwise, confusion and misunderstandings can break loose.
ExactEstate can create reliable and secure user groups for your rental property company. Our user groups can also be customized, and you can assign group access permission either in mass or only to select individuals. Ultimately, a robust communications platform like this can enhance work culture and operational efficiency.
Encourage Constructive Feedback
Remote work setups haven’t been adapted as much as conventional setups. Hence, there is still room for improvement, and many best practices can still be developed. Asking for remote employee feedback is a great way to know what areas in your company’s operations and culture need tweaking.
Create an environment where employees are encouraged to voice their opinions and suggest ways to improve the way your business is handled. Aside from helping you sustain high employee retention rates, being open to constructive feedback will also give your company an advantage over stubborn and close-minded competitors.
Promote Team Interactions
In a traditional workplace, you can ask your staff to gather in a conference room or other physical location and have a group huddle at any time. However, it’s not as easy to foster group collaborations and interactions in a remote work setting.
Not only are your workers physically distant from one another but they’re also less incentivized to engage with their teammates. This lack of interaction can lead to weak bonds and a gloomy company vibe.
To create a healthier company culture, you should put effort into promoting team interactions. First, try developing your interpersonal communication skills. This will allow you to organize interactive activities more effectively. Then, host engaging virtual events where each team member is encouraged to participate. You can also offer rewards and prizes to incentivize your employees to join.
Show Transparency
Around 87% of job seekers prefer working in a transparent workplace, and 80% of employees want to know the process of how company decisions are made. This shows just how important company transparency is to the modern workforce. Remote workers, in particular, want a high level of disclosure since they are distributed and have little to no physical access to the company.
You can show transparency by sharing non-confidential documents and internal forums with your employees. Moreover, you can create a digital infrastructure where remote employees can access these resources. By being more open about company practices and decision-making, you make your rental property business more trustworthy to both present and future employees.
Recognize Achievements
It’s hard to be happy working for a place that doesn’t recognize your accomplishments. This is especially true for remote workers since they often work in physical isolation. Unacknowledged employees may feel that their work has no value or that the extra effort they put in makes no difference to their employer.
Thus, show your remote staff how much you value their contributions by acknowledging their achievements. Hold virtual award ceremonies where you congratulate and hand out certificates of recognition to top-performing employees. Monetary incentives and other bonuses can likewise be given. Even a simple message of recognition can go a long way.
Facilitate Work-life Balance
Around 72% of employees consider work-life balance a significant factor when choosing an employer, and 57% of them will leave a company that over-bombards its staff with the workload. This sentiment is equally shared by remote workers. They too require enough time to unwind and do the things they want.
Hence, give your remote workers a fair workload. Moreover, don’t require them to spend more time on projects just because they’re working from home. Be considerate, and always strike a balance. By doing this, you’re sure to have happy employees who will be willing to stay and help you grow your rental property business.
Final Thoughts
From using a reliable property management program to encouraging team interactions, there are many ways to promote a healthy company culture while working remotely. If you’re interested in incorporating property management software into your business operations, check out ExactEstate. We’re a one-stop shop that offers modern property management solutions in a single platform. Visit our demo page to see our software in action.