8 Rental Inspection Mistakes to Avoid

Doing rental inspections is part of the job for property managers. While they are regularly done, rental inspections encompass a range of aspects that sometimes lead to oversight during the routine. This can cause problems in the future.

However, rental inspection mistakes can be avoided. As a property manager, it’s important to understand how the routine generally works, but reviewing the common mistakes will also help you run better inspections in the future. Here are the top eight mistakes to avoid while completing rental inspections.

1. Entrusting Inspections to Inexperienced Staff

As a property manager, you may find yourself too occupied to run inspections yourself sometimes. Luckily, someone else can take over this task. This is acceptable, but knowing who will work on your behalf is a big factor that can make or break the outcome of the inspection.

Property managers may send inexperienced staff to inspect the units, which is not a good practice at all. Sending someone without prior experience only causes some important things to be missed and encourages accidents with rental inspections. Remember, inspections are not just about checking the current state of the properties but taking into consideration issues from past visits.

Furthermore, inspections are also a chance to communicate with tenants and build relationships. Logically speaking, the person you will assign should know property management etiquette, such as how to properly handle tenants’ concerns and how to politely correct practices that violate property policies.

What your representative will say and do can have an impact on the overall result of the inspection and tenant relationship, so make sure you send someone who has experience with rental inspections.

2. Forgetting To Confirm Inspection Schedules

Forgetting to confirm the inspection date and time is also a common mistake made by property managers. While it is a common practice that property managers send the inspection alert weeks in advance, many fail to send the details again for confirmation.

Sending a message to tenants to confirm the date and time of your visit several days before the inspection is a sign that you respect their privacy. In addition, not every tenant will remember their inspection date. A follow-up confirmation helps them prepare for the visit as well.

3. Not Inspecting All Areas

Ignoring some areas during the inspection is one of the common mistakes employees make while inspecting an apartment or other rental property. Many property managers who want to speed up the process do not perform thorough inspections.

As a property manager, you should check all areas of the property. Do not just concentrate on what you see, but make efforts to dig deeper such as checking the most overlooked areas during inspections. Some of these include roof leaks, internal leaks, septic tanks, and drains.

4. Disregarding Record Keeping and Documentation

Your inspection efforts won’t mean much if you don’t record important issues that you encounter along the way. Note that property inspections are done infrequently. There’s a big chance that you will not remember the issues from the past inspection, so make a record of your findings for each inspection.

To make your job easier, you can use your phone’s camera to take pictures as you go through each area. You may also record video clips for severe problems that need specific details recorded. Keeping a record provides your reference for future visits.

You may also read this post for other ways to make property inspections easier: How To Make Property Inspections and Maintenance Easier for Your Teams.

5. Not Comparing Current Condition to Previous Inspection Reports

The next mistake is not comparing the current situation of the property against its condition during the last inspection, which is important. However, many property managers skip this part thinking it saves time. Yes, it does, but it can also mean a lot of problems later.

As a property manager, one of your goals is to keep the property’s condition excellent. You need to make sure that the tenants are doing their part in addressing the issues. Unfortunately, this can be impossible to achieve if you don’t use your records and compare them.

Make sure to bring the reports from the previous inspection for reference.

6. Being Harsh on the Tenants

While you might be cheerful and approachable during the early hours of inspection, fatigue can turn things upside down. Your mood may suddenly be affected because of hours of walking around the premises and communicating with the tenants. While it is normal to feel tired, being harsh to tenants is not ideal.

Remember that you are trying to maintain a good relationship with your tenants so that all aspects will go smoothly for both parties. You don’t want to treat the tenants inappropriately or respond in a bad manner.

Take some time to sit and relax when you are starting to feel tired and bothered by issues and situations. Then, resume once you feel better.

7. Booking Too Many Inspections in One Go

Property managers often handle multiple properties in different locations, and you are probably in the same situation. In many cases though, property managers want to save time with routine inspections. As a result, they book too many properties to inspect in one day. You may be doing the same, but this is where things can go wrong.

Scheduling too many properties to visit in one go is not helpful for meeting effective routine inspections. Often, this causes property managers to speed up the process, so they finish all properties on time. Unfortunately, time is not the most important thing when you are running a routine rental property check. Speeding up the process to be able to finish all the locations booked for the day will make you forget some aspects, which can be a problem later.

Remember, too, that every property is different. Some properties need more thorough inspection due to certain conditions. A bigger property also needs more time to inspect. To avoid this mistake, just book enough properties that will not sacrifice the quality of the inspection.

8. Ignoring Tenants Who Go Against Property Policies

This next rental property inspection mistake happens often. There are different reasons for this. For example, maybe the person assigned to do the inspection is not aware of the property policies. In some cases, it can be as simple as the inspector does not take the policies seriously. Some are just too friendly and let the tenants go by as they wish.

In any case, this practice will not help with property management. Instead, this will trigger more and more tenant violations and even cause misunderstandings between tenants. Remember that managing house rentals and apartment rentals are two different things. Tenants in apartments can complain about other tenants who go against property policies if they cause inconvenience. 

There are other things that could go wrong if you don’t take property policies seriously and fail to implement them. Make sure to act as soon as possible to avoid problems.

The Bottom Line

Rental inspections seem like an easy routine, but performing the necessary checks can be overwhelming. While it is normal for property managers to miss a few things, knowing the common mistakes while completing property inspections will lower the chances of repeating the same bad practices.

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