Great Features in Senior Housing Property Management Software

Managing the operations of senior homes is a little different from regular rental properties. The elderly have different needs, so you’ll need senior housing property management software (PMS) that can aid in daily operations and improve the lives of residents.

When looking for a reliable program to handle the work, you’ll want to consider the top senior property management software features. Having these on the software will streamline your operations and enhance the quality of living for tenants. So, what are the top features of property management software to look for? ExactEstate has shared them in this article.

Keep reading to learn about these must-have capabilities and functionalities.

Resident Portal

There’s a misconception that most seniors are uninformed when it comes to using electronics. That’s far from the truth. Most older adults have at least some rudimentary knowledge of using mobile devices and computers. Still, they are not as tech-savvy as the younger generations. So a necessary feature in senior housing property management software is an easy-to-use portal.

This is where they’ll make payments, place maintenance requests, and communicate with property staff and managers. It should be accessible enough for them, especially the ones who have cognitive or physical issues like poor eyesight.

Work and Maintenance Requests

One of the top reasons why the elderly move to senior homes is that they need support with everyday tasks. They’re no longer capable of performing home maintenance work and even a few chores by themselves. So when living in senior homes, they should have the capability to request help.

For this reason, an integration that can schedule work and maintenance requests is one of the top property management software features. So make sure to choose a program that allows residents to set maintenance and work appointments with your team.

Reporting Capabilities

The unfortunate truth is that the tenant turnover rates in senior homes are a little higher than in other rental properties. So as new residents come and go, you’ll want to stay on top of things and ensure seamless operations.

A property management software with comprehensive and robust reporting capabilities becomes essential because of this. The best ones have templates that allow you to just input data and get the statistics you need. This way, you can make more informed decisions even in the nick of time.

Search Capabilities

Given how many people will be under your watch in a senior living facility, you’ll need software that can help you easily locate names, contact information, and other essential information. This is especially important in emergency situations where your staff might need to contact a resident’s loved ones or doctors.

Your chosen property management software should be able to achieve this with advanced searching capabilities. Programs like ExactEstate can perform this task, making it easier for you to look up any kind of data associated with your facility.

Property Marketing

Seniors and their loved ones usually look for senior housing properties online. That’s why it’s important to have software that can help you market your property and reach your target audience. That way, you won’t have to increase your overhead by working with another marketing company or software to advertise for you.

A property marketing integration will make this task easier. It can streamline ad campaigns, keep track of leads, and provide insight into your past campaigns. These are just some of the top property management software benefits you can enjoy with such a feature.

Task Automation

The number of tasks you need to accomplish daily can get overwhelming quickly, taking away most of your hours and energy. That’s why a property management software that has task automation features is a great advantage.

By automating the work, you can optimize operations and reduce the need for manual effort. This also removes the possibility of neglected tasks. Your staff can receive reports automatically, you won’t forget to apply late fees, and you can send emails at any given schedule.

Personalized Dashboard

One way to make operations more efficient is having access to data and statistics at a glance. This allows you to understand the current state of the facility, including the number of occupants, marketing efforts, and overall growth. That’s why you’ll want a senior housing property management software that has a customizable dashboard. Here, you can add the information and data that you need to check and analyze quickly.

Payment System

A streamlined payment system is beneficial to both property managers and residents. For the latter, they won’t have difficulty paying their dues, whatever method they choose. For property managers and owners, a payment integration in a property management software consolidates every aspect of the transaction while keeping resident information protected and secure.

ExactEstate has this and more, including an automatic rent generation capability. We’ve also partnered with Swipe4Free to help make online rent collection easy for all parties.

Tenant Screening

Seniors value their peace and safety as much as other types of tenants. A problem resident can disrupt all this and create a bad experience for the other residents. That’s why tenant screening remains important in senior housing. This means that you’ll need a property management software that has tenant screening integration.

The ExactEstate platform has this functionality, allowing you to find high-quality applicants. We’ve worked with TenantAlert to make processes like credit reports and background checks much more efficient.

Staff Training

Working around seniors will require more than just basic knowledge of property management. Your staff should be able to know how to respond to high-stakes situations like medical emergencies. That’s why it’s important to have a property management software that has staff training capabilities.

With this feature, you can send training modules, conduct tests, and keep track of your team’s progress. For new employees, this is a great tool to get them up to speed.

ExactEstate: Your All-Around Solution

When looking for a senior housing property management software, ExactEstate is one of the best options you can choose. Our platform serves as a 55 and better PMS with comprehensive tools for your operations. It’s the easy-to-use software for:

• Tenant Screening
• Rent Collection
• Marketing
• Maintenance Requests
• Reporting
• Staff Training
• And More!

With all these functionalities and benefits, you can experience maximum efficiency and more satisfied residents.

Request a Demo Today

Managing a senior housing facility is quite different from your regular rental property. The elderly have distinct needs that you must address to give them a satisfying and convenient stay. Thankfully, you have senior housing property management software like ExactEstate to handle the work for you. Our platform will serve as your all-purpose tool that makes everything more efficient.

To request a demo of the platform, please fill out our form today!