ExactEstate is pleased to announce a significant enhancement to our platform: Communication Tracking for All Residents. This new feature provides property management teams with a centralized repository for all resident communications, streamlining workflows and improving overall efficiency.
Key Features
- Centralized Record-Keeping: Maintain a complete and easily accessible history of all email and printed communications with residents.
- Automated Logging: Automatically record all outgoing resident communications, both electronic and physical.
- Enhanced Resident Engagement: Leverage communication history to tailor interactions and provide exceptional resident experiences.
Benefits
- Improved Efficiency: Streamline administrative tasks and reduce the time spent managing resident communications.
- Increased Transparency: Gain complete visibility into communication history, fostering trust and accountability.
- Regulatory Compliance: Maintain thorough documentation to meet industry standards and support potential disputes.
- Enhanced Resident Satisfaction: Deliver more personalized and timely communication, increasing resident satisfaction.
We are confident that Communication Tracking will be a valuable asset to property management teams. For questions or feedback, please contact our support team.
Matt Hoskins is CEO of ExactEstate, a property management software platform built by property managers for property managers. With a background in both property management and engineering, plus a Master's in Software Development from Boston University, Hoskins focuses on creating intuitive software that reduces screen time and lets staff spend more time on resident engagement. He's leading ExactEstate's growth with a commitment to simplicity, reliability, and supporting the future of affordable housing.
