How to Set Up Automatic Payments on the Resident Portal

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Resident Help

Setting Up Automatic Payments on the Resident portal

For a Resident to make online Payments, your system must have two things:

  • A Merchant Account linked to the property
  • "Accept Online Payments" set to enabled from the admin settings menu.

After creating your merchant account make sure you have added it to your property.

When the property has been set up, residents can set up their automatic payments through their profile. To navigate to the profile, click on "My Profile" found on the left side navigation.

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On the profile page is a section labeled "Automatic Payments". Residents can click on "Add Automatic Card Payment Method" or "Add Automatic Bank Payment Methods" to set up their automatic payments.

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Only Primary Residents can set up automatic payments.

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